We make every effort to give the best service possible to everyone who attends our practice. In the majority of cases the best way to resolve your concerns as quickly as possible is with the front line staff or the service or organisation that you are complaining about.
However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly and as amicably as possible.
Simply contact the Practice Manager preferably in writing via email: [email protected].
You may obtain a copy of our complaints procedure from reception or download it here.